Refund/Return Policy

We are a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

However, in case of a damaged product or a manufacturing error, please contact us within 30 days of product delivery and provide a clear photo showing the issue.

We want to make sure you have the best experience here at CHI-CTY, so please do not hesitate to contact us with any questions or concerns!

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